When theory meets practice, who wins? Will it ever be the poor customer?
Oops! I did it again… again
Bored, bored, bored… so re-theme the website. Obviously.
Us and them
Despite our shared histories, Europe has always been “over there”. And this is where Britain goes wrong.
‘Human’ Resources
There are times when following process and procedure during recruitment makes you forget about the person at the other end. Here’s a couple of examples.
The name’s Bielsa: Marcelo Bielsa
Whether you brush it off or you’re morally outraged… that isn’t the point.
Don’t poke the bear
What is public relations? Don’t ask BBC Radio 4.